In teaching telephone techniques to salespeople and sales managers, I'm always amazed at how many misunderstand the value of incoming calls to the business. Salespeople many times don't treat them as a true lead. This misjudgment is costing the salesperson and the business thousands of dollars … [Read more...] about How to Handle Incoming Sales Calls
Small Business Development
Supporting Local Business Development
Before the Covid19 virus and quarantine life, we would eat out at least every few days. It might have been for lunch or dinner or sometimes both. We flowed with the wind of desire in what we ate. Life is a bit different now. Grocery shopping is a bit different now. For years my wife Jane did all … [Read more...] about Supporting Local Business Development
How to Get Fantastic Results in Team Meetings
Everyone's been to a meeting that didn't mean much at all. You listened to the leader tell about all the things that are wrong with what the team is doing. They gloss over the real issues and wonder why everyone's not excited. Other times you set in a meeting where PowerPoint slides are read to … [Read more...] about How to Get Fantastic Results in Team Meetings
Answer Man to the Rescue!
The art of delegating tasks is only a small part of learning to empower people effectively. Here is the basic idea of a technique and a strategy to help you get the most from your team. As a leader, essentially, the goal is to delegate and not have to keep checking back on the person or the team … [Read more...] about Answer Man to the Rescue!