It is quite rare for a business of most any kind to be able to adequately plan succession in the ranks of their mid-management staff. So often, a manager must be replaced in quick order. In that instance, should you look for a replacement within your ranks, or should you go outside to find a … [Read more...] about The Evolution of a Business Owner
Leadership
Coaching to Reach High Performance
A coach can only be effective if someone wants to be coached. Frankly, that's not entirely true. Some coaches live with the myth that someone always listens when they speak. Well, that's also not quite true. A coach constantly gauges how much input to give versus listening or asking questions to … [Read more...] about Coaching to Reach High Performance
Lead From the Front Line
I often get calls from clients about various leadership-related scenarios they face. Sometimes they already know the answers but want to hear alternative ideas. One thing is for sure; there isn't just one way to handle leadership questions on the front line. Questions from the Front Line Here is … [Read more...] about Lead From the Front Line
Relationship Selling
Whether you have two or 200 salespeople, just talking to more people isn't the best way to improve closing ratios. Measuring their sales activities generates more sales and allows you to know exactly where they need coaching. Are You Using a Sales System? Before we get too deep, let's make sure … [Read more...] about Relationship Selling