I’ve always been fascinated to learn how the leadership in a company decides to make strategic changes. As an organization gets larger, steering the direction in the same path you’ve been on is a challenge. Changing directions is a whole other matter. When the leaders identify headwinds coming that … [Read more...] about John Deere’s Success in a Changing Market
Leadership
Dealer Candidate® Graduate Success
One of the flagship courses we produced was called the Dealer Candidate® Course. It was a multi-module course produced over two years with graded assignments, group activities and more. I designed the curriculum course structure to improve the learning experiences and business outcomes of the … [Read more...] about Dealer Candidate® Graduate Success
I Apologize for Being a Customer
I walked into a convenience store and the lady behind the cash register didn’t look up from her phone. Even when I checked out, she was still on the phone talking to her sister about her children’s recent events and how pretty they were in the pictures she had sent. I apologize for imposing on … [Read more...] about I Apologize for Being a Customer
Tattoo’s & Earrings – Is the Frontline Changing?
Growing up, I recall seeing old men who had a tattoo on their arm, and they were usually from the Navy or another military service. Men like this would brag about their conquests or how they survived a fierce battle. The tattoo was a badge of honor or a symbol of remembrance of days gone by. I don’t … [Read more...] about Tattoo’s & Earrings – Is the Frontline Changing?