It's often been said "I'd love to have travel tips from a road warrior". So, I love to travel, and I consider myself a bit of a road warrior. I'd take as many tips as I could, to get me through the long nights. There is nothing better than getting up before sunrise, driving two hours to wait at the … [Read more...] about Travel Tips From a Road Warrior
Entrepreneur
A Leadership Rule: Do What You Say
How Effective Are Your Leaders? You want employees to feel good to be working as part of a team that is working together – and everyone is improving. Many managers would be surprised to learn how little their employees believe management is walking the talk. You can quickly scan the internet and … [Read more...] about A Leadership Rule: Do What You Say
Some Lessons from Disney
The Wonderful World of Disney - Customer Service on the Front Line Disney has been in the news recently. Some would say for the wrong reasons. One thing that has been true for decades is they deliver outstanding customer service. Disney provides millions of people every year with an experience of … [Read more...] about Some Lessons from Disney
Life as a Road Warrior
When you have a life as a road warrior, you learn how to navigate through various obstacles that reveal themselves. Sometimes it's through trial and error, but we learn what we like and don't like through these experiences. I was organized and somewhat anal about never being late for a plane. In … [Read more...] about Life as a Road Warrior