Every young executive has the position they are in for a reason. The reasons are always based on performance. Ok, let’s get back to reality for a second. Climbing the corporate ladder can be a daunting task. Sometimes promotions happen that just don’t make sense. It's like the blind leading the … [Read more...] about How to Rise to the Top in a Large Organization
Tips & Strategies
Winners & Whiners – Which One Are You?
To be a winner requires getting along with other people. Well, it also requires you to get along with yourself. Every day you wake up you have a choice to make. Am I going to look at life with a positive or negative view? With effort and practice, you can change the way you look at life regardless … [Read more...] about Winners & Whiners – Which One Are You?
10 Steps for Handling Disgruntled Customers & Winning Their Loyalty
Working with the public every day provides an education that you just can't get anywhere else. Serving retail customers is an experience. Every interaction with a customer determines if they will buy your product or service the first time and if they would buy from your company again. Frontline … [Read more...] about 10 Steps for Handling Disgruntled Customers & Winning Their Loyalty